Refund policy

1. Returns

We accept returns within 14 days of delivery.
The item must be unused, unwashed, and in its original packaging.
Please contact our support before returning any item.

2. Refunds

Once your return is received and inspected, we’ll send you an email to notify you that we have received your returned item.
If approved, your refund will be processed automatically to your original payment method within 5–10 business days.

3. Exchanges

We only replace items if they are defective, damaged, or sent in error.
If you need to exchange it for the same item, contact us at support@alyumnialpha.com.

4. Non-returnable items

Please note we cannot accept returns or exchanges on:

Personalized or print-on-demand items (e.g., hoodies, mugs, laptop sleeves, etc.)
Discounted or final sale items

5. Shipping costs

Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

6. Contact us

If you have any questions about our Returns or Refunds Policy, please contact us:
📩 Email: support@alyumnialpha.com
🌍 Website: www.alyumnialpha.com